CMD - HB - Verwaltung 1 2025.10.15

Competent even with complex issues: our administration

Christine Hagen and Vivien David take care of the administration, billing and practice management. They draw up the treatment and cost plans for you, adhering exactly to the specifications of the Dental Association and providing supportive arguments if required. Meanwhile, Heidrun Falldorf takes care of the background processes that keep the practice running.

Practice management

cmd-christine-hagen

Christine Hagen

Dental administrative assistant (ZMV)
Practice manager in home office

  • Billing of services and preparation of treatment and cost plans – and much more.
  • in the team since May 2005
  • Languages: German, English
cmd-heidrun-falldorf

Heidrun Falldorf

Dental administrative assistant (ZMV)

  • Originally joining our practice with a focus on creating complex treatment and cost plans, she now primarily takes care of their actual administration and much more.
  • in the team since June 2017
  • Languages: German, English
cmd-vivien-david

Vivien David

Dental administrative assistant (ZMV)

  • After completing her training and working as a treatment assistant, Ms. Leu moved to reception. Following her further training as a dental hygienist, she now works in administration with a focus on treatment and cost plans as well as billing.
  • in the team since August 2013
  • Languages: German, English
cmd-christine-hagen

Christine Hagen

Dental administrative assistant (ZMV)
Practice manager in home office

  • Billing of services and preparation of treatment and cost plans – and much more.
  • in the team since May 2005
  • Languages: German, English
cmd-heidrun-falldorf

Heidrun Falldorf

Dental administrative assistant (ZMV)

  • Originally joining our practice with a focus on creating complex treatment and cost plans, she now primarily takes care of their actual administration and much more.
  • in the team since June 2017
  • Languages: German, English
cmd-vivien-david

Vivien David

Dental administrative assistant (ZMV)

  • After completing her training and working as a treatment assistant, Ms. Leu moved to reception. Following her further training as a dental hygienist, she now works in administration with a focus on treatment and cost plans as well as billing.
  • in the team since August 2013
  • Languages: German, English